Privacy Policy

1. Information We Collect

When you contact us through our inquiry form, WhatsApp, or email, we may collect your name, email address, phone number, shipping address, and any design details or photos you choose to share for your custom copper art piece.

2. How We Use Your Information

• To communicate about your custom order and produce your digital design proof
• To process payment and ship your order
• To send order updates and delivery tracking information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email & Messaging

Inquiry form submissions are delivered to our team via the Resend email service. We use your email address only to respond to your inquiry and handle your order. We do not add you to marketing lists without your consent.

4. Payment

Payments are processed through third-party providers (WorldFirst for card payments, PayPal). We do not store your credit card or payment account details on our servers. These providers handle your payment data under their own privacy policies.

5. Data Security

We take reasonable measures to protect your personal information. Information submitted through our website is transmitted over HTTPS, and access is limited to our team members who need it to fulfill your order.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at contact@etchvow.com. We will respond to reasonable requests within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated "Last updated" date.

8. Contact

Questions about this Privacy Policy? Contact us at contact@etchvow.com.